be99 cockpit Responsible Gaming
Enjoy gaming within limits. be99 cockpit believes that entertainment is meaningful only when it is controlled and mindful.
Our Commitment
At be99 cockpit, we always want our users to have an enjoyable and healthy experience. If betting and casino games become a source of stress or anxiety rather than entertainment, they are no longer entertainment. That is why responsible gaming is not an add-on for us — it is a core part of how we think.
We ask every registered account holder: set your betting budget in advance, do not keep placing bets to try to recover lost money, and do not treat gaming as a source of income. be99 cockpit is an entertainment platform — playing here is about having fun, not making money.
Our Terms and Conditions clearly state that all users must be 21 years of age or older. Opening an account or playing as a minor is strictly prohibited. be99 cockpit makes no exceptions on this.
Betting is a risky activity. There is a chance of losing money on every bet. Never bet more than you can afford to lose.
Under be99 cockpit's Privacy Policy, we keep your personal information and account activity secure. If unusual activity is noticed on your account, or if you need assistance yourself, our support team is available 24 hours a day via live chat and email.
Stay in control
be99 cockpit provides several tools to help you manage your own gaming habits. Use them — they are there to protect your own interests.
Deposit Limit
Set a maximum amount you can deposit per day, per week, or per month. Once a limit is set, it takes effect immediately.
Session Time Limit
Set a time limit for how long you play in one session. When the set time is up, the system will alert you and the game will pause.
Self-Exclusion
If you feel you need a complete break from gaming, you can have your account closed temporarily for a set period or permanently. Make this request through support.
Betting History
View your complete history of deposits, withdrawals, and bets. Understand your spending patterns and make informed decisions when needed.
Direct Support
Our support team is available 24/7 via live chat and email, ready to help in both Bengali and English. Do not hesitate to raise any concern.
Account Verification
Age and identity are verified when an account is opened. This helps prevent minors from gaining access and keeps every account secure.
Recognise the warning signs
Certain behaviours indicate that gaming is getting out of control. If you notice any of the following signs in yourself, pause and seek help.
- Repeatedly betting to win back lost money and being unable to stop even after losing.
- Using essential household money, rent, or education funds for betting.
- Hiding the amount you gamble from family or friends, or lying about it.
- Feeling restless, irritable, or anxious when unable to play.
- Neglecting work, studies, or social responsibilities because of gaming.
- Betting with borrowed money or taking on debt to gamble.
Healthy financial boundaries
Responsible betting is not just about playing less — it is about playing with a clear plan. Keep a few simple habits in mind:
- Spend only a set portion of your monthly entertainment budget on betting.
- Be happy when you win, but set aside some of your winnings rather than putting it all back on bets.
- Set a daily playing time — avoid long sessions.
- Avoid betting when you are under stress or feeling worried.
- Spend time with family and friends rather than making betting your only form of entertainment.
- Take a break for a few days now and then — it is a healthy habit.
Minor Protection and the 21+ Rule
To register at be99 cockpit, a user must be 21 years of age or older. This is not just a rule — it is our firm commitment. Age is verified when an account is created, and ID documents may be requested if needed.
If you suspect that a minor is using your account or device, inform our support team immediately. Use a password on your account and avoid sharing your device.
Self-exclusion is an important tool. If you feel you are losing control over your gaming, you can request that your account be temporarily or permanently closed. This process can be started via live chat, and the support team will assist you at every step. We do not send any promotional messages during a self-exclusion period.
For answers to common questions, read our FAQ — it contains detailed answers on account management, self-exclusion, and support.
Where to find help
You do not have to deal with a problem alone. be99 cockpit offers direct support, and the people around you as well as professional counsellors can also help.
be99 cockpit Support
Our support team is available 24 hours a day, 7 days a week via live chat and email. Help is available in both Bengali and English. Contact us regarding deposit limits, self-exclusion, or closing an account.
Family and Close Ones
If you find it difficult to control your gaming habits, talk to a family member or a trusted friend. Support from someone close can often work faster than professional advice.
Professional Advice
In Bangladesh, mental health counsellors and psychiatrists provide help for addiction-related problems. Contact your local hospital or health centre — this service is confidential and respectful.
Seeking help takes courage. If you or someone in your family seems to be struggling with a betting problem, take action today — contact be99 cockpit support or visit a professional counsellor.