be99 cockpit Terms and Conditions

1 General Provisions

Accessing or using the be99 cockpit platform means you have fully read, understood, and agreed to all of these terms and conditions. These terms form a binding agreement between be99 cockpit and the user receiving the service.

Under this agreement, "be99 cockpit" refers to the organisation operating the platform, and "user" refers to any person who has registered on or used any service of this platform. be99 cockpit reserves the right to change any terms stated in this document.

These terms are written in English and have been drawn up in accordance with the legal framework of Bangladesh. In the event of any dispute or difference in interpretation, the English version shall be considered final.

2 Account Registration

To open an account on be99 cockpit, users must meet the following conditions:

• All information provided at the time of registration must be accurate, complete, and up to date.
• Each person may open only one account. If a person holds more than one account, be99 cockpit reserves the right to cancel all of them.
• A valid mobile number and email address are required when creating an account.
• The login password must be kept strictly confidential and must not be shared with any third party.
• If unauthorised access to the account occurs, the be99 cockpit support team must be notified immediately.

If an account is opened using false information, be99 cockpit reserves the right to permanently cancel that account along with any funds held in it.

2.1 Next Steps After Registration

After completing registration, the user must activate their mobile number through OTP verification. Some features may remain limited until identity verification is complete.

3 Age and Identity Verification

All casino and betting activities on the be99 cockpit platform are open only to users aged 21 and above. It is strictly prohibited for anyone under the age of 21 to create an account or participate in any game.

• be99 cockpit may request a national ID card, passport, or other government-issued document at any time.
• Verification is aimed to be completed within 72 hours of submitting the required documents.
• Withdrawal requests may be held until verification is complete.
• If any submitted document is found to be forged or altered, the account will be closed immediately.

Age and identity verification is an integral part of be99 cockpit's security system. This process is carried out for the protection of users.

4 Account Management

The user is responsible for managing their own be99 cockpit account, and full responsibility for all activity on the account rests with the user.

4.1 Account Security

• Passwords should be changed regularly and easily guessable passwords must be avoided.
• If logging in from a public or shared device, the user must log out every time.
• If any suspicious activity is noticed on the account, support must be contacted immediately.

4.2 Account Transfer

A be99 cockpit account is entirely personal and non-transferable. Selling, transferring, pledging, or handing over an account to a third party in any way is prohibited.

4.3 Inactive Accounts

If there is no deposit or gaming activity for 12 consecutive months, the account may be considered inactive. In such a case, be99 cockpit will send a notification to the user's registered email.

5 Deposits and Withdrawals

All financial transactions on the be99 cockpit platform must be completed through accepted payment methods.

5.1 Deposit Terms

• The minimum deposit amount is ৳300 (the same condition applies for each payment method).
• Accepted deposit methods: bKash, Nagad, and Rocket.
• Once a deposit is completed, it cannot be cancelled.
• Deposited funds are only applicable for use on the be99 cockpit platform.

5.2 Withdrawal Terms

• The minimum withdrawal amount is ৳500.
• Accepted withdrawal methods: bKash, Nagad, and Rocket.
• Withdrawal requests are generally processed within 1 hour.
• Account verification must be complete at the time of making a withdrawal request.
• Withdrawals must be made through the same method used for the deposit — answers to any questions about this rule can be found in the FAQ section.

5.3 Transaction Monitoring

be99 cockpit monitors every transaction on a regular basis. If any transaction appears suspicious or violates applicable rules, be99 cockpit reserves the right to hold that transaction or request further information.

6 Bonuses and Promotions

be99 cockpit has specific terms related to bonuses and promotions. Please read these terms carefully before claiming any bonus.

6.1 Welcome Bonus

New users will receive a 100% bonus on their first deposit, up to a maximum of ৳15,000. Example: depositing ৳1,000 will earn a ৳1,000 bonus, bringing the total balance to ৳2,000. To withdraw bonus funds, the bonus amount must be wagered 20 times — meaning a ৳1,000 bonus requires a total of ৳20,000 in wagering to be completed.

6.2 General Bonus Rules

• Bonus funds cannot be treated as direct cash — they become withdrawable only after the required wagering is completed.
• Multiple bonuses cannot be used at the same time unless specifically permitted by the platform.
• If any irregularity or fraud is found in bonus activity, be99 cockpit reserves the right to cancel the bonus.
• Bonuses may have a time limit for use, which will be stated in the terms of each promotion.
• VIP members will continue to receive their cashback benefit, calculated as a set percentage of their weekly net losses.

6.3 Changes to Promotional Offers

be99 cockpit may change, suspend, or cancel the terms of any ongoing promotion at any time. Users will be notified of changes in advance where possible.

7 Gaming Rules

All games on the be99 cockpit platform — including slots, live casino, Baccarat, Roulette, cricket betting, and all other activities — are governed by these rules.

7.1 Game Fairness

• The outcome of every game on be99 cockpit is determined through Random Number Generator (RNG) technology.
• Live casino games are run by real-time dealers and are verifiable.
• If a technical error occurs in any game, the relevant round may be cancelled.

7.2 Betting Limits

Minimum and maximum bet limits are set for each game and market, and are displayed in the game interface. These limits may change at any time.

7.3 Sports Betting

Separate rules apply to cricket, football, and other sports betting markets. Decisions regarding odds changes, match cancellations, or postponements will be made in accordance with be99 cockpit's established rules.

7.4 Dispute Resolution

If there is any objection to a game result, it must be raised with the support team within 72 hours of the result being published. The decision of be99 cockpit shall be considered final.

8 Prohibited Activities

The following activities are strictly prohibited on the be99 cockpit platform:

• Money laundering or conducting transactions using funds from any illegal source.
• Using software, bots, or automated methods to operate games or betting.
• Attempting to access another user's account or steal their information.
• Exploiting any technical error or vulnerability in the platform.
• Misusing the bonus system or collecting bonuses through multiple accounts.
• Any attempt to predetermine game results or collude with other players.
• Spreading false information about be99 cockpit or attempting to damage its reputation.

If a user engages in any of the above activities, be99 cockpit reserves the right to immediately close the relevant account and forfeit all funds obtained through such activity.

9 Privacy and Data Protection

The methods for collecting, storing, and using users' personal information are fully described in be99 cockpit's Privacy Policy, which forms an integral part of these terms and conditions.

• be99 cockpit does not sell users' personal information to any third party.
• All sensitive information is kept secure through SSL encryption technology.
• Information may be disclosed to authorities where there is a legal obligation to do so.
• Users may request that their personal information be updated or deleted.

For any concerns regarding data protection, users may contact the be99 cockpit support team directly.

10 Limitation of Liability

The platform's liability for any loss arising from use of be99 cockpit is limited to the following cases:

• Financial loss resulting from bets or gaming activity carried out at the user's own discretion.
• Internet disconnection or technical problems with the user's device.
• Delays caused by disruption to third-party services (mobile banking).
• Loss of password or account information due to the user's own negligence.

However, be99 cockpit always strives to provide the highest level of service and is committed to resolving any issue promptly.

11 Account Suspension and Closure

11.1 At the User's Request

Users may request to temporarily deactivate or permanently close their account at any time. Self-exclusion is also available as part of responsible gaming. Support for problem gambling can be accessed by following be99 cockpit's Responsible Gaming Guidelines.

11.2 At be99 cockpit's Discretion

be99 cockpit may suspend or close any account for the following reasons:

• Violation of any provision of these terms and conditions.
• Failure to cooperate with identity verification or providing false information.
• Evidence of suspicious financial activity or fraud.
• Order from a court or competent authority.

Any funds due in a permanently closed account (legitimately won and with bonus conditions met) will be returned after a subsequent review process.

12 Changes to Terms

be99 cockpit reserves the right to modify, add to, or remove any part of these terms and conditions at any time. For significant changes, users will be notified via their registered email or a notice on the platform.

Continued use of the platform after updated terms are published will be taken to mean that the user has accepted the new terms. It is therefore recommended that you visit this page regularly.

13 Contact

If you have any questions or feedback about these terms and conditions, please contact the be99 cockpit support team. Our support team is available 7 days a week, 24 hours a day, in both Bengali and English, via live chat and email.

To learn more about be99 cockpit, read our About Us page, which contains detailed information about the platform's goals, values, and services.

• Live Chat — available at the bottom right of any page on the platform.
• Email: [email protected]